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Customer Support

Noritake is fully committed to providing complete customer satisfaction from the inital customized development of each system to the final installation and day-to-day operation. To ensure this, all customers around the world receive the same high quality service and support. This is provided directly from the Noritake headquarters in Nagoya, Japan and from its US base in Illinois.

Service Centers offer customers the following services:

  • Stocks of major spare parts for fast response time
  • On-site service engineer trained by Noritake
  • Convenient local communication point between customer and Noritake
  • Service and maintenance contracts with customers
  • Service and sales support
customer service